Cheryl Schmidt’s Complete A+ Guide to It Hardware and Software, Eighth Edition presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive computer repair guide introduces the most important tools students need to become professional, customer-friendly technicians using today’s technologies. A+® Certification Exam objectives summarize exam topics in an easy-to-use reference at the beginning of the book, so students can quickly locate and review key concepts covered on the exam. Table of Content “Introduction Chapter 1: Introduction to the World of IT Chapter 2: Connectivity Chapter 3: On the Motherboard Chapter 4: Introduction to Configuration Chapter 5: Disassembly and Power Chapter 6: Memory Chapter 7: Storage Devices Chapter 8: Multimedia Devices Chapter 9: Printers Chapter 10: Mobile Devices Chapter 11: Computer Design and Troubleshooting Review Chapter 12: Internet Connectivity, Virtualization, and Cloud Technologies Chapter 13: Networking Chapter 14: Introduction to Operating Systems Chapter 15: Introduction to Scripting Chapter 16: Advanced Windows Chapter 17: macOS and Linux Operating Systems Chapter 18: Computer and Network Security Chapter 19: Operational Procedures Appendix A: Subnetting Basics Appendix B: Certification Exam Objectives (Online) Glossary” Salient Features “• Learning Objectives provide the goals for each chapter • Practical Tech Tips give real-world PC repair knowledge • Soft Skills information and activities in each chapter cover all the tools and skills you need to become a professional, customer-friendly technician in every category • Review Questions, including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions, assess your knowledge of the learning objectives “
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